Help & contact
How can we help you?
Our customer service is available for you.
Would you like to find out more about our products? Then you've come to the right place. We'll answer any questions you may have.
Shop risk-free with our 30-day money-back guarantee. Find out how to use our guarantee here. We will be happy to help you with any further questions.
Do you have questions about your order? See if we can help you here. Otherwise, our customer service is available for you at any time.
Find out about our shipping methods, delivery conditions and everything else that is important to you when it comes to delivery.
If you have changed your mind after receiving your order, we will help you here with your return and refund.
You can find out exactly how to pay with us here.
Discount code? Perfect - this is how you redeem it in our store system.
Our customer service for you
Good to Know
Bevor du deine Anfrage abschickst, überprüfe bitte, ob du die Antwort auf deine Frage in unserem Hilfebereich Bereich finden kannst.
Bitte beachte: Sobald deine Bestellung bei uns eingegangen ist, erhältst du dein Paket, innerhalb Deutschlands, in 1 bis 2 Werktagen.
Aufgrund von COVID-19 kann es zu Lieferverzögerungen kommen – dies liegt leider nicht in unserer Macht.
Wir freuen uns über Deine Kooperationsanfrage. Bitte kontaktiere uns unter:
INFO: Contact via Whatsapp
Due to a technical error, we have temporarily suspended our Whatsapp customer support. To give our team a chance to process your request, we currently see only one way:
- Please write to us at the following email address: firstname.lastname@example.org
- Describe your case in a few sentences.
- Please include your order number.
- A pinch of patience and a portion of good will.
Our contact form - to make things even faster
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